Privacy Policy

Welcome to our privacy policy.
This version was last updated on March 28 2022.

About us

Big Lisbon is a production company in Lisbon. We produce and support creative projects at the intersection of reality, fiction, and utopia. We are a physical and conceptual space that explores social, philosophical, and political issues through creative research.
We welcome feedback and connection from any person, group, space or movement that is dedicated to the radical inquiry of the world and its time.

Big Lisbon is responsible for your personal data in this privacy policy. Our registered office address is Rua de Ponta Delgada 26C, 1000-242 Lisboa, Portugal, and our Portuguese VAT number is 513577335.

Respecting your privacy and protecting your personal information is very important to us.

This Privacy Policy applies to the information collected by Big Lisbon as a controller, including the information collected on our site or through other channels. If you do not agree with the data practices described below, you should not use this site.
If you have any questions about this privacy policy or on our use of your personal information, including any request to exercise your rights, please contact us at



Your rights

We aim to be as transparent as we can about the data we hold and process in order to help you exercise those rights.

If you are an EU resident, you have the following legal rights:

Access – the right to request a copy of the personal data about you that we hold;
Rectification – the right to request the correction of any personal data that it is found to be inaccurate or out of date;
Erasure – the right to request that we delete your personal data;
Restriction of processing – the right to request a temporary or permanent restriction in relation to the processing of some or all your personal data;
Objection – the right to object to the processing of personal data when it is linked to direct marketing;
Complain – the right to lodge a complaint;
Portability – the right to request a copy of the data subject with your personal data held by the data controller in order to transmit the data to another data controller;
Withdrawal of consent – the right to unsubscribe our newsletter at the bottom of each email received or by emailing us as set out below.

Please contact us at if you would like to exercise any of the rights set out above in relation to your personal data.

We do not usually require any fee for the exercise of your legal rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

We will do our best to respond to your request as soon as possible, within a maximum period of 30 days. If your request is particularly complex, we will notify you and keep you updated. Sometimes, we may need to contact you to ask for further information. This security measure aims to ensure that personal information is not disclosed to any person who has no right to access it.



What information we collect about you

Personal information means any information about an individual from which that person can be identified. This can include information that you voluntarily provide us, information about you that is available on the Internet and information that we collect from companies that provide services to us. We will try to only collect the data that is necessary to carry out our business and provide you personalized content.
When you register at our website, contact us, subscribe to our newsletter, place an order at our online shop or simply interact with us, we will collect information from and about you, as your name, contact details, e-mail, phone, address, country, VAT and ID information, age, gender and personal interests. Such information was obtained with your consent.

When you visit our website, information about your operating system and browser, including its preferences and settings, may be collected by our IT systems and applications that we use.
Your personal information is collected and processed by our IT systems, in compliance with our obligations under the GDPR. We use Google Analytics, a web analytics tool provided by Google, for data analysis purposes, Shopify, a commerce platform provided by Shopify Inc., in the billing and management of our online store, and Mailchimp as our CRM tool.
We may need the services of specialized IT companies in order to improve our website, including features related to the collection and processing of personal data; in such cases, the IT company shall access the personal data collected and processed by our IT systems. We will endeavor that all companies that provide IT services for us adopt the most adequate privacy practices, in line with our privacy policy.



Cookies’ Policy

We may also collect cookies when you visit our site and use its features. A cookie is a small file that is sent to your browser and stored on your computer or device when you visit certain websites. When you visit our website, we may collect information from you automatically through cookies or similar technology.
Our website uses cookies to remember you and distinguish you from other users of our website in order to offer increased functionality. This allows us to improve our site and to provide you with a better online experience.
We use the following type of cookies:
Strictly necessary cookies – These are required for the operation of our website;
Performance cookies – These cookies are necessary to allow you to browse our website, use its features and access private areas;
Functionality cookies – These allow us to remember you when you return to our site and enable us to personalize our content for you;
Advertising cookies.
When you place an order on our website, we may collect information about it. Through cookies, we collect information about how you access our site and services and about your activity on our website.
Please be aware that third parties may also use cookies on our website. Shopify, Google Analytics, Google Maps, Youtube, Facebook, Instagram, Pinterest, Stripe, and other software platforms may use cookies to collect information about how visitors use our site and to track those visitors to our site. We recommend you to be informed of their policies. We cannot access third parties’ cookies.
When you are linked from and to our third parties websites, you must consult those websites’ cookie policies and practices as our cookie policy does not apply.
Cookies are essential for the functioning of the Internet, featuring several benefits to companies that provide services online. Please note that cookies shall not affect the proper functioning of your computer or device.
If you have questions or comments about this cookie policy, please let us know at



How we store information about you

We retain the information you provide us for no longer than when it is strictly necessary to provide you with our service and for legitimate and business purposes. If you have registered at our website, we will keep some of your personal information, e.g. your details and personal interests, as long as you are a user, and if you have questions or claims in relation to our services, we will keep it for such a period.
We put our efforts in order to develop our site and make it secure for our visitors and users. We store information about you in applications or websites that we use as they are necessary for performing and improving our service.
At your request, we will delete your personal data, unless we are legally allowed or required to keep certain personal data.



Third-party websites

Our site may contain links to and from the websites of our artists, projects, collaborations, partners and sponsors. This privacy policy does not apply to those websites and we are not responsible or liable for the privacy practices of those websites.

Changes to this privacy policy

We may introduce changes to this privacy policy from time to time. Any changes we may make in the future will be posted on this page. We recommend that you check back regularly in order to get updates or see changes regarding this privacy policy.
For the ones registered at our website or our newsletter, you will receive an email updating you about further changes, if significant to the use of the site.



Contact us

If you need more information about how we process personal data or have questions, comments and requests regarding this privacy policy, please contact us at
If you wish to exercise any of your rights, you can let us know at
If you are concerned that we may have breached your privacy and wish to make a complaint, you should address it to We will get back to you within a reasonable time up to 30 days.